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Why does my payment show £0, or why was my card declined?

The £0 security check before payment, why some banks block it, and how to complete your entry.

When you pay, the card is first checked with a £0 authorisation. Your form is then validated, and only then is the actual amount charged to the authorised card. That's why you may briefly see £0 or a £0 verification request from your bank.
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​If your bank declines the £0 check
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Some banks block zero-amount checks. When that happens the payment stops before the real amount is attempted. Nothing is wrong with your entry or the price.

  • Try a different card.

  • Use Apple Pay or Google Pay.

  • Approve the verification in your banking app if prompted.

Note: For organisers: if a participant reports this, it is not a setup or pricing issue with your event. You can share this article with them.

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