Skip to main content

Changes not showing or something looks broken? Try this first

Quick fixes that solve most display problems before contacting support.

  1. Refresh the page (Ctrl/Cmd + Shift + R).

  2. Clear your browser cache and cookies, or try a private window.

  3. Make sure you are in the right organiser profile. If you have several, click your organiser name in the top-left menu.

  4. Check you have the right permission. Super Users can't edit the organiser profile.

  5. Still an issue? Send us a screenshot or screen recording, the event name and the browser you're using.

Did this answer your question?