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Why can't I complete my entry?

The most common reasons the checkout button doesn't respond, and how to fix them.

  • A required field is empty. Look for a red warning box and complete it. The charity selection is a common one.

  • A required checkbox (waiver, terms or declaration) isn't ticked.

  • The page is showing an old version. Refresh the page or clear your browser cache and cookies.

  • Your bank declined the £0 security check. See "Why does my payment show £0?".

Still stuck? Send a screenshot of the whole form to the organiser or to Race Space support.

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