Managing your entry/registration
Managing entries/registrations
6 articles
- Why does my entry say Unregistered, and how do I register it?What the Unregistered status means after a Speedy Checkout purchase, and the steps to complete registration and get your ticket.
- How do I update the card on my instalment plan?Changing the card linked to an instalment plan, and what happens after a failed payment.
- Where can I find my ticket?Downloading your ticket from your account when the email has not arrived, and why the email address matters.
- How do I edit my entry details?Changing the details on your entry, what can be edited, and why the name needs the organiser.
- How do I add extras after I have entered?Buying merchandise, camping and other extras once your entry is already complete.
- I'm not receiving event emailsWhat to do when tickets, receipts, wave times or organiser messages are not arriving.