Setting up your event
Initial guide for basic functionality and creating your events
11 articles
- How do I create a new event?Starting the Create Event flow, which of the nine steps are mandatory, and how to preview or save a draft as you go.
- Step 1: Key Information, logos and hero imagesThe mandatory event details, image sizes for your logo and hero image, video guidance, and how to hide an event for testing.
- Step 2: Tickets, pricing, teams and wavesSetting up sub-events, price rises, how much of the Race Space fee to absorb, club discounts, team entries, couple and family bundles, selling out a distance, and waved starts.
- Step 3: Racer Services and your refund policyThe six optional participant automations you can switch on, and the one mandatory field in this step.
- Step 4: Mapping your routeDrawing your course on the map, adding icons and distance markers, colour-coding sub-events, and the minimum you need to do.
- Step 5: Building your entry formMandatory and optional fields, adding your own custom questions and answer types, showing questions per sub-event, collecting medical information, declarations, and uploading waivers and terms.
- Step 6: Merchandise and charity donationsSelling merchandise and extras alongside entries, sizes and stock, which sub-events see each item, and adding partner charities and fundraising pages for participants.
- Step 7: Adding partners and sponsorsAdding sponsor logos and links, where they appear, the difference the Primary Partner slot makes, and the eleven partner limit.
- Step 8: Adding photos before your eventUsing photos from previous events to boost entries, and what happens when you return to this section after the event.
- Step 9: Customising your confirmation emailEditing the email participants receive automatically on entry, what the default copy says, what can't be changed, and the attachment limit.
- How do I publish and edit my event?Publishing your event, keeping it private for testing, why publishing might fail, what stays editable afterwards, and what to check when you change sub-events.