Features for your participants
Features for participants
8 articles
- What is Speedy Checkout and should I switch it on?How buy-now-register-later checkout works, why registration completion rates stay high, and how to track unregistered tickets.
- Can companies and charities buy entries in bulk?How bulk and corporate entry purchases work through Speedy Checkout, and how unassigned places are held until names are known.
- How do transfers and deferrals work?Why transfers and deferrals are the same thing on Race Space, how the credits system works, how participants use their credit, when to use a discount code instead, and what…
- What are abandoned cart reminders?Automatic emails that chase people who looked at your event but did not complete entry, and when the two reminders are sent.
- How do instalment plans work and how do I offer them?Switching on instalments, the limits Race Space enforces on plan length and timing, what happens when a card fails, the Link payment issue, and where to monitor plans.
- What is booking protection and should I offer it?How refund protection works as an add-on at checkout, the 10% revenue share, where it is available, what happens if you refund or cancel, and the circumstances the cover includes.
- How do I set up team entries?Enabling team entries on a sub event, setting team sizes, forcing minimum entries, offering bulk entry discounts, and setting up couple and family entries.
- How do I let participants refund themselves?Setting automated refund rules so participants can action their own refunds, and where those rules are shown to them.